Please read the following terms and conditions very carefully as your use of
service is subject to your acceptance of and compliance with the
following terms and conditions ("Terms").
By subscribing to or using any of our services you agree that you have read, understood and are bound by the Terms, regardless of how you subscribe to or use the services. If you do not want to be bound by the Terms, you must not subscribe to or use our services.
these Terms, references to "you", "User" shall
mean the end user accessing the Website, its contents and using the
Services offered through the Website. "Service Providers"
mean independent third party service providers, and "we",
"us" and "our" shall mean VARI FABS, its
franchisor, affiliates and partners.
website ("Website") is an Internet based content and
e-commerce portal operated by VARI FABS, a company incorporated
under the laws of India.
of the Website is offered to you conditioned on acceptance without
modification of all the terms, conditions and notices contained in
these Terms, as may be posted on the Website from time to time.
at its sole discretion reserves the right not to accept a User from
registering on the Website without assigning any reason thereof.
Account, Password, and Security:
will receive a password and account designation upon completing the
Website's registration process. You are responsible for maintaining
the confidentiality of the password and account, and are fully
responsible for all activities that occur under your password or
account. You agree to (a) immediately notify
of any unauthorized use of your password or account or any other
breach of security, and (b) ensure that you exit from your account at
the end of each session.
cannot and will not be liable for any loss or damage arising from
your failure to comply with this Section 2.
provides a number of Internet-based services through the Web Site
(all such services, collectively, the "Service"). One such
service enables users to purchase original merchandise such as
clothing, footwear and accessories from various fashion and lifestyle
brands. (collectively, "Products"). Upon placing an order,
shall ship the product to you and be entitled to its payment for the
User hereby consents, expresses and agrees that he has read and fully
the Website. The user further consents that the terms and contents of
User agrees and undertakes not to reverse engineer, modify, copy,
distribute, transmit, display, perform, reproduce, publish, license,
create derivative works from, transfer, or sell any information or
software obtained from the Website. Limited reproduction and copying
of the content of the Website is permitted provided that VANJI’S
name is stated as the source and prior written permission of
is sought. For the removal of doubt, it is clarified that unlimited
or wholesale reproduction, copying of the content for commercial or
non-commercial purposes and unwarranted modification of data and
information within the content of the Website is not permitted.
Conduct and Rules:
agree and undertake to use the Website and the Service only to post
and upload messages and material that are proper. By way of example,
and not as a limitation, you agree and undertake that when using a
Service, you will not:
abuse, harass, stalk, threaten or otherwise violate the legal rights
post, upload, distribute or disseminate any inappropriate, profane,
defamatory, infringing, obscene, indecent or unlawful topic, name,
material or information;
files that contain software or other material protected by
intellectual property laws unless you own or control the rights
thereto or have received all necessary consents;
or distribute files that contain viruses, corrupted files, or any
other similar software or programs that may damage the operation of
the Website or another's computer;
or forward surveys, contests, pyramid schemes or chain letters;
any file posted by another user of a Service that you know, or
reasonably should know, cannot be legally distributed in such
or delete any author attributions, legal or other proper notices or
proprietary designations or labels of the origin or source of
software or other material contained in a file that is uploaded;
any code of conduct or other guidelines, which may be applicable for
or to any particular Service;
any applicable laws or regulations for the time being in force in or
any of the terms and conditions of this Agreement or any other terms
and conditions for the use of the Website contained elsewhere
any of the services. We reserve the right to deprive individual
customers of our Cash on Delivery payment option. Moreover, we might
refuse any of our services, terminate accounts, and/or cancel orders
at our discretion, including but not limited to, if we believe that
customer conduct violates applicable law or is harmful to our
shall not make any derogatory, defamatory, abusive, inappropriate,
profane or indecent statement/s and/or comment/s about Jabong.com,
its associates and partners on any property owned by
the quality of any products, services, information, or other material
purchased or obtained by you through the Website did not meet your
expectations, no compensation will be given other than the Return and
refund or Exchange of the product.The customer cannot request
compensation for any reason,including but not limited to: any
variation in the finish or appearance of the final product; any delay
in delivery caused by unforeseen circumstances; any special,
incidental, indirect or consequential damage of any kind caused by a
product; missed opportunities to avail certain discounts; any issue
with our Delivery partners or their personnel; any voucher which got
deactivated due to the end of expiry date; unavailability of items
which the customer tried to purchase etc. Unreasonable and unlawful
requests for compensation, over and above the entitled refund, will
be treated as loss to business cases.
holds the rights to cancel orders and block accounts of such
customers without any prior notice.
Warranty and Representation:
user guarantees, warrants, and certifies that you are the owner of
the content which you submit or otherwise authorised to use the
content and that the content does not infringe upon the property
rights, intellectual property rights or other rights of others. You
further warrant that to your knowledge, no action, suit, proceeding,
or investigation has been instituted or threatened relating to any
content, including trademark, trade name service mark, and copyright
formerly or currently used by you in connection with the Services
hereby disclaims any guarantees of exactness as to the finish and
appearance of the final Product as ordered by the user. The quality
of any products, Services, information, or other material purchased
or obtained by you through the Website may not meet your
expectations. Alterations to certain aspects of your order such as
the merchandise brand, size, colour etc. may be required due to
limitations caused by availability of product difference in size
charts of respective brands etc. In this instance you agree that a
will call you or send an approval request via the email address
which you submitted when placing your order. If you do not agree with
the requested change you retain the right to reject the requested
production change by replying to it within 10 days of it being sent
may re-request that you accept a production alteration one additional
time if an alternative method to send your merchandise is available.
If you reject this 2nd request your order will be cancelled and you
will be fully refunded via your initial method of payment.
otherwise indicated or anything contained to the contrary or any
proprietary material owned by a third party and so expressly
owns all Intellectual Property Rights to and into the Website,
including, without limitation, any and all rights, title and
interest in and to copyright, related rights, patents, utility
models, trademarks, trade names, service marks, designs, know-how,
trade secrets and inventions (whether patentable or not), goodwill,
source code, meta tags, databases, text, content, graphics, icons,
and hyperlinks. You acknowledge and agree that you shall not use,
reproduce or distribute any content from the Website belonging to
without obtaining authorization from
the foregoing, it is expressly clarified that you will retain
ownership and shall solely be responsible for any content that you
provide or upload when using any Service, including any text, data,
information, images, photographs, music, sound, video or any other
material which you may upload, transmit or store when making use of
our various Service. However, with regard to the product
customization Service (as against other Services like blogs and
forums) you expressly agree that by uploading and posting content on
to the Website for public viewing and reproduction/use of your
content by third party users, you accept the User whereby you grant
a non-exclusive license for the use of the same.
To Third Party Sites:
Website may contain links to other websites ("Linked Sites").The
Linked Sites are not under the control of
or the Website and
is not responsible for the contents of any Linked Site, including
without limitation any link contained in a Linked Site, or any
changes or updates to a Linked Site.
is not responsible for any form of transmission, whatsoever,
received by you from any Linked Site.
is providing these links to you only as a convenience, and the
inclusion of any link does not imply endorsement by Jabong.com or the
Website of the Linked Sites or any association with its operators or
owners including the legal heirs or assigns thereof. The users are
requested to verify the accuracy of all information on their own
before undertaking any reliance on such information.
Of Warranties/Limitation Of Liability:
has endeavoured to ensure that all the information on the Website is
neither warrants nor makes any representations regarding the
quality, accuracy or completeness of any data, information, product
or Service. In no event shall
be liable for any direct, indirect, punitive, incidental, special,
consequential damages or any other damages resulting from: (a) the
use or the inability to use the Services;(b) unauthorized access to
or alteration of the user's transmissions or data;(c) any other
matter relating to the services;including, without limitation,
damages for loss of use, data or profits, arising out of or in any
way connected with the use or performance of the Website or Service.
be responsible for the delay or inability to use the Website or
related services, the provision of or failure to provide Services, or
for any information, software, products, services and related
graphics obtained through the Website, or otherwise arising out of
the use of the website, whether based on contract, tort, negligence,
strict liability or otherwise. Further,
shall not be held responsible for non-availability of the Website
during periodic maintenance operations or any unplanned suspension of
access to the website that may occur due to technical reasons or for
any reason beyond
control. The user understands and agrees that any material and/or
data downloaded or otherwise obtained through the Website is done
entirely at their own discretion and risk and they will be solely
responsible for any damage to their computer systems or loss of data
that results from the download of such material and/or data.
agree to indemnify, defend and hold harmless
from and against any and all losses, liabilities, claims, damages,
costs and expenses (including legal fees and disbursements in
connection therewith and interest chargeable thereon) asserted
against or incurred by
that arise out of, result from, or may be payable by virtue of, any
breach or non-performance of any representation, warranty, covenant
or agreement made or obligation to be performed by you pursuant to
for products are described on our Website and are incorporated into
these Terms by reference. All prices are in Indian rupees. Prices,
products and Services may change at
and risk of loss for all products ordered by you shall pass on to you
shipment to the shipping carrier.
Will make a maximum of three attempts to deliver your order. In case
the customer is not reachable or does not accept delivery of products
in these attempts
reserves the right to cancel the order(s) at its discretion.
estimated delivery time is displayed on the Order Summary page. On
placing your order, you will receive an email containing a summary of
the order and also the estimated delivery time to your location.
delivery may take longer due to
such cases, we will proactively reach out to you. Please check your
emails and SMS regularly for such updates.
we will not be able to compensate for any mental agony caused due to
delay in delivery. The customer can cancel the order at any moment of
time even if the delivery time exceeds the expected delivery time. If
it is a prepaid order, the customer will be refunded back in the
account as soon as the order is successfully cancelled.
Buyer agrees that the title to the goods is transferred to the buyer
at the time of placing the Order and dispatch confirmation thereof
irrespective of Shipping of Goods and COD which are to be done in due
course being a separate chargeable facilities"
and Exchange conditions:
will accept Return or Exchange only if the following conditions are
tags on the product should be intact.
product should be
unused and in an undamaged
item needs to be returned along with the
on refund amount for courier charges
the customer wants to instant return or return within 30 days, and
does not offer reverse pickup of the items, the customer can send us
the shipment himself/herself. Also, we request the customer to send
the scanned copy of the courier slip to
VANJI will refund the amount.
will not be liable for the products returned by mistake
a scenario where a product not belonging to VANJI is returned by
mistake, VANJI is not accountable for misplacement of the product and
is not responsible for its delivery back to the customer.
on refund amount for courier charges
do collect the RVP slip/Written confirmation from the Courier company
that the RVP has been done for a particular shipment/order.
slip to be produced in case of discrepancy between customer and our
case of any discrepancy in the status of reverse pick up of a
product, (where the customer claims the product has been returned,
while our system suggests otherwise) refund will be initiated only if
the customer successfully furnishes the RVP slip given at the time of
the pick up.
case of exchange request placed by the customer, the exchange will be
done on special price of the item(s) not on MRP.
may suspend or terminate your use of the Website or any Service if
it believes, in its sole and absolute discretion that you have
breached any of the Terms.
terminates your use of the Website or any Service,
may delete any content or other materials relating to your use of
the Service and
will have no liability to you or any third party for doing so.
shall be liable to pay for any Service or product that you have
already ordered till the time of Termination by either party
whatsoever. Further, you shall be entitled to your royalty payments
as per the User License Agreement that has or is legally deemed
accrued to you.
terms shall be governed by and constructed in accordance with the
laws of India without reference to conflict of laws principles and
disputes arising in relation hereto shall be subject to the exclusive
jurisdiction of the courts at ERODE.
headings and subheadings herein are included for convenience and
identification only and are not intended to describe, interpret,
define or limit the scope, extent or intent of the Terms or the right
to use the Website by you contained herein or any other section or
pages of the Website or any Linked Sites in any manner whatsoever.
Of Number And Genders:
Terms herein shall apply equally to both the singular and plural form
of the terms defined. Whenever the context may require, any pronoun
shall include the corresponding masculine and feminine. The words
"include", "includes" and "including"
shall be deemed to be followed by the phrase "without
limitation". Unless the context otherwise requires, the terms
"herein", "hereof", "hereto",
"hereunder" and words of similar import refer to the Terms
as a whole.
any provision of the Terms is determined to be invalid or
unenforceable in whole or in part, such invalidity or
unenforceability shall attach only to such provision or part of such
provision and the remaining part of such provision and all other
provisions of these Terms shall continue to be in full force and
per these Terms, users are solely responsible for every material or
content uploaded on to the Website.
does not review the contents in any way before they appear on the
does not verify, endorse or otherwise vouch for the contents of any
user or any content generally posted or uploaded on to the Website.
Users can be held legally liable for their contents and may be held
legally accountable if their contents or material include, for
example, defamatory comments or material protected by copyright,
trademark, etc. If you come across any abuse or violation of these
Terms, please report to STORE@VANJI.IN.
Charges on your card
you see charges on your credit/debit card for purchases made on
, but you never created an account or signed up, please check with
your family members or business colleagues authorized to make
purchases on your behalf, to confirm that they haven't placed the
order. If you're still unable to recognize the charge, please report
the unauthorized purchase within 60 days of the transaction to enable
VANJI to begin an investigation.
of Fraudulent/Loss to business Orders
provide a safe and secure shopping experience, we regularly monitor
transactions for fraudulent activity. In the event of detecting any
reserves the right to cancel all past, pending and future orders
without any liability.
also reserves the right to refuse or cancel orders in scenarios like
inaccuracies in pricing of product on website and stock
unavailability. We may also require additional verifications or
information before accepting any order. We will contact you if all or
any portion of your order is cancelled or if additional information
is required to accept your order. If your order is cancelled after
your card has been charged, the said amount will be reversed to your
Card Account. Any promotional voucher used for the cancelled orders
may not be refunded.
customer may be considered fraudulent if any of the following
scenarios are met:
doesn't reply to the payment verification mail sent by
fails to produce adequate documents during the payment details
of another customer's phone/email
uses invalid email and phone no.
of a voucher code
of a special voucher not tagged to the email ID used.
returns the wrong product
refuses to pay for an order
is involved in the snatch and run for any order
customer may be considered loss to business if any of the following
scenarios are met:
with a very high return rate
request for monetary compensation for petty issues
for the customers falling in fraudulent or loss to business category
may be blocked. Any gift credits earned through loyalty or referral
program will be forfeited in such case.
of Bulk Orders
may cancel any orders that classify as 'Bulk Order' under certain
criteria at any stage of the product delivery. An order can be
classified as 'Bulk Order' if it meets with the below mentioned
criteria, and any additional criteria as defined by
ordered are not for self-consumption but for commercial resale
orders placed for same product at the same address, depending on the
quantity of the same product ordered
address given in order details
malpractice used to place the order
promotional voucher used for placing the 'Bulk Order' may not be
for Pilferage Claim
a customer raises a complaint for partial item/partial order through
customer is supposed to claim for pilferage within 48 hours of
delivery failing which the claim will not be entertained
Email will be sent seeking/providing following information:
description of the case (A few questions will be asked to help us
understand the scenario)
snapshots of the packet and other box(If any)(Try to cover the
sides which look tampered/damaged as per the customer)
refund for prepaid orders will be done after investigation which
usually requires 3-4 business day. The process will include
investigation with the concerned departments
customer may not be liable for a refund if he/she falls in any of
the scenarios stated below:
fails to provide adequate information about the case
fails to provide snapshots of the packet and box(if any)
an opened delivery was received, pilferage claims must be made the
must not dispose the packaging for 3-4 days post delivery. We might
need to pick-up your packaging for investigation at our end.
we do about mispricings
our best efforts, a small number of the many hundreds of items in our
catalogue are mispriced. However, we verify prices as part of our
an item's correct price is lower than our stated price, we charge the
lower amount and send you the item.
a product's correct price is higher than our stated price, we will
cancel your order and notify you of that cancellation.
and effective content:
is advisable that the content of the review is honest, simple,
to-the-point and helpful in the interest of future buyers of the
same product. Keep in mind that your review is based on your
personal experience of your product choice, timing of the order and
demographic contours. It is important that you set a clear and
realistic picture in your review for other future buyers to follow
of the review:
review section in essence is limited to only issues with respect to
the product like the quality, comfort level, colour, size etc.
Please note that reviews written with irrelevant content referring
to another product or company will not be published. Moreover,
reviews in incomprehensible language, HTML content, promotional
campaigns, abusive or defamatory language will not be published.
case you want to give us a shout-out on our services like delivery,
return, refund, promotional offers, discount coupons and so on, you
can shoot us an email at
For queries about the product size, colour, availability, you can
contact your customer care representative at 0424-2222895.
Terms for Offers and Promotions
per new RBI guidelines, customers would not be allowed to use VANJI
Credits/ Gift credits/ Cash vouchers while placing an order from the
Partners where the products are packed and shipped from partner
cards or Vouchers sold or distributed by VANJI or by any of its
partner, are issued directly to a customer only. VANJI is not liable
for any misuse, loss or damage of any voucher or gift card.
will be applied to the total merchandise value including VAT and
applicable taxes. Issuance or redemption of a voucher or coupon will
apply to the total value of the qualifying order once all
promotional discounts have been applied.
one credit note/gift voucher/voucher can be used per order unless
vouchers - Discount vouchers may from time to time be offered to
account holders;such vouchers may only be applied to purchases made
through the account to which the discount voucher was offered and
registered. If you need a refund, this will be made in the same way
as the original payment method (such as onto a gift voucher,
debit/credit card account, a combination of the two and in case of
COD, a Bank Transfer).
discount vouchers - We may from time to time offer promotional
discount vouchers which may apply in respect of any, or certain
specified, purchases made though this Website. These promotional
discount vouchers, however won't be re-issued for unsuccessful
orders . To avail best discount, you can use any current running
offers on the website.
shall introduce various offers, schemes or contest at different
times. The terms and conditions for such Contest shall be separately
available on the Site.
reserves the right to change/modify/add/delete any of the terms and
conditions prevailing on the different promotional schemes it
introduces in market from time to time.
, at its discretion, can withdraw a particular scheme from the
website or market.
case of any query pertaining to use of voucher and/or credit note or
regarding the schemes, please email customer care at
call @ 0424-2222895.
participating in any
contest you hereby agree to release and hold
(and its officers, directors, agents, subsidiaries, affiliates,
joint ventures, and employees) harmless from any claim or demand,
but not limited to reasonable attorneys' fees, or arising out of or
related to your participation in the said Contest.
reserves the right to cancel any orders placed using promotional
vouchers. Some situations where your order may be cancelled include,
without limitation, misuse of any promotional vouchers, unauthorized
usage of vouchers or inaccuracies of voucher pricing, technical
glitch and value thresholds. The voucher amount will not be refunded
for such cases.
legal action will be taken against websites involved in unauthorized
will only honor vouchers which are issued or published directly by
us or our partner websites.
voucher to avail 10% off on purchase above Rs. 999, can be availed
only once, for a maximum discount value of Rs. 500
voucher to avail 20% off on purchase above Rs. 1999, can be availed
only once, for a maximum discount value of Rs. 1000
vouchers are valid across all categories except Gold coins, precious
jewellery, briefs, vests, trunks and socks.
can only be used to buy full priced (non-discounted) products.
can not be clubbed with any other offer.
a single transaction, only one voucher can be used.
is valid for 10 days from registration.
For End of Season Sale
& Conditions for End of Season Sale (EOSS)
End of Season Sale runs till stock lasts. Sale up to 60% off does
not imply that all products are on 60% discount;SALE is on ALL
products but this number will change as and when stock levels
decrease. This End of Season SALE is only applicable in India, and
is in ‘Life Style and Fashion domain’.
up vouchers cannot be used against sale/discounted items. For more
details read registration voucher rules.
apply to selected items only. Although there are many brands on
SALE, there might be some exclusion.
to technical issues, typographical errors or information received
from our suppliers and service providers, prices of the products
shown on the Site may vary during the order process. If you come
across any errors in pricing or billing, we request you to contact
us within 24 hours of receiving your order so that we may provide a
remedy for the same.
offers and discounts may be combined only at the discretion of
offers are non-transferable and have no cash value.
reserves the right to extend or terminate the offers/sale, without
further information at any point of time.
reserves the right, at any time, to amend/add/remove/modify (in
whole or part) any of the terms & conditions of this sale, or to
replace, wholly or in part, this promotion by another promotion,
whether similar to this promotion or not, or to withdraw it
decision in this regard shall be final and requires no intimation to
the customer of any sort.
refund will be in the form of vouchers only.
case of any further query pertaining to use of voucher and/or credit
note or regarding the sale/offers, please email customer care at
STORE@VANJI.IN or call @ 0424-2222895
is the customer's responsibility to login earlier if they want to
avail better products or styles because
sales are "first come, first served". The merchandise is
not restocked once sold out. No information regarding the presence of
any Product in our stock will be guaranteed and we will alert you
only when an item is sold out.
The terms and conditions for such
Contest shall be separately available on the Site. In the event of
any conflict between these T&C and the terms and conditions
pertaining to any Contest, such terms and conditions shall prevail.
as a merchant shall be under no liability whatsoever in respect of
any loss or damage arising directly or indirectly out of the decline
of authorization for any Transaction, on Account of the Cardholder
having exceeded the preset limit mutually agreed by us with our
acquiring bank from time to time.
for VANJI Rewards
for Jabong Rewards
order to receive referral points, friends referred by members must
be new to VANJI and not already registered with VANJI.
will be eligible to get referral points only if the referred friend
clicks the invitation email or member’s personalized link to place
an order from VANJI.IN. If a member’s order is not completed
successfully, (due to non-payment, cancellation, non-delivery,
return), then user will not be eligible for the points received
against this order
a referred friend’s order is not completed (due to non-payment,
cancellation, non delivery, return), the user will not be eligible
for the referral points received against this order
member can send maximum 200 referral invites at once and upto 5000
referral invites in his lifetime.
a member initiates a return request for a part or whole of his
order, reward points corresponding to the amount will be immediately
reversed. Incase, member's return request is rejected, the points
will not be credited back into his account.
fraud or abuse concerning the Program is subject to strict
administrative and / or legal action by the VARI FABS., including
but not limited to termination of membership. A fraud encompasses:
a member is found referring himself using multiple IDs / phone
a member is found placing large orders, earning and redeeming
points and then returning a major part of the order.
a member is found making multiple successful referrals and
redeeming his referral points and then a majority of your referrals
return the order.
other attempt to take unfair advantage of the Rewards Program.
reward points obtained through Referral or Loyalty programs will be
cancelled in the event of the customer's account being blocked by
points cannot be exchanged for cash.
Company reserves the rights to terminate the Program at any time and
/ or change, modify, withdraw or extend the Program and/or Terms and
Conditions or replace it wholly or partially by another program,
without any prior notice and/or correspondence in this regard.
Members will be deemed to have accepted such changes by continuing
to be the part of VANJI Rewards program.
redeemed from the rewards catalog are non returnable and non
in the Rewards program requires you to submit personal information
about you and your friends (name and email address). Members agree
to receive message updates from us with regard to their
participation in the Rewards program and to allow us to communicate
with their referrals regarding their participation (like by
informing member’s friends that an invite was sent by him)